Reference

How tylekeo Handles Your Personal Information

Your account data, payment details and browsing activity are handled with a clear set of rules — this page lays out exactly what we collect, why we collect it, and what you can do about it.

Account data protectionPayPal & Venmo transaction recordsPlay+ card data handlingCookie controls availableData request process outlined
tylekeo How tylekeo Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about this policy, want to request your data or need to flag a concern, our support team is reachable through three channels. Have your account email ready when you reach out — it speeds up verification and gets your request into the right queue faster.

Live Chat Start a live chat session from inside your account dashboard. Our team can verify your identity on the spot and open a data request on your behalf.
Email Support Send your privacy request to our dedicated support address. Include your registered email and the specific data action you need — correction, export or deletion.
Account Settings Some data controls — like cookie preferences and marketing opt-outs — are available directly inside your account settings without needing to contact us at all.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We use SSL encryption on every page where your data travels — account login, deposit screens and identity verification all run over secured connections. Payment data for PayPal, Venmo and Play+ transactions is processed by the respective payment provider and is not stored on our servers in full. Here is a look at the four areas where our data practices are most visible to you.

Cookie Controls

We use functional, analytics and optional marketing cookies. You can adjust your cookie preferences at any time through the cookie banner or inside your account settings.

Account Security

Login sessions are protected with OTP verification sent to your registered email or mobile number. Unusual access triggers an automatic lock that you resolve through identity confirmation.

Data Retention

We keep your account records for as long as required by the financial and state regulations that apply to your eligible jurisdiction. Closed accounts are anonymized after the mandatory retention window.

Requesting Changes

Submit a data correction or deletion request via live chat or email. We aim to acknowledge your request within a few business days and complete verified requests promptly.

Your Privacy Policy Questions, Directly Addressed

These are the questions we hear most often about how your data is handled on our platform. If your question isn't here, live chat is the fastest path to a direct answer from our team.

We collect your name, email address, date of birth and a government-issued ID for identity verification. Payment method details — including PayPal, Venmo or Play+ — are collected only to process your transactions.

We share data only with payment processors like PayPal and Venmo to complete your transactions, and with identity verification services as required by state regulations. We do not sell your data.

Submit a data access request through live chat or email using your registered account address. We verify your identity first, then send you a summary of the personal data we hold.

Yes. You can request deletion through live chat or email support. Some data must be retained under financial regulations for your eligible jurisdiction, but we will delete everything outside those legal requirements.

We use functional cookies to keep your session active, analytics cookies to understand page performance, and optional marketing cookies you can turn off through the cookie banner or account settings at any time.

Once your account is closed, we anonymize your personal records after the mandatory retention period set by applicable state regulations. Payment transaction logs are retained only as long as legally required.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.